
We are here to help.
Ask about cover, add a family member, change your policy or start a claim. A consultant will get back to you within one business day.
Get in touch
Office
Johannesburg, Gauteng, South Africa
Visits by appointment while our offices are being set up.
Office hours
Monday – Friday, 08:00 – 17:00
Closed on public holidays.
Request a call-back
Existing policyholders
Have your policy number ready when you contact us so we can find your details quickly. For a claim, please tell us the policy number and the date of death.
Complaints
If something has gone wrong, email hello@coverroot.co.za with your policy number and a description of the issue. We will acknowledge your complaint and explain the next steps.
CoverRoot Risk Solutions (Pty) Ltd is an authorised Financial Services Provider, FSP 56068. Contact details, office hours and the office location are placeholders in this prototype.